Patient Access Manager

Date Posted: June 2022

Location: Salina, Kansas

Salary Range: $45K – $50K

Position Summary: Directly supervises employees in the Patient Access Department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and
disciplining employees; addressing complaints and resolving problems.

Education and Experience: Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Essential Duties & Responsibilities:

  • Regular and predictable attendance.
  • Continuously evaluates department to ensure clinical licensure standards in medical records and adheres to clerical policies and procedures relating to clinical licensure standards.
  • Determines work procedures, prepares work schedules, and expedites workflow.
  • Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
  • Studies and standardizes procedures to improve efficiency of the team and department.
  • Adjusts errors and resolves complaints pertaining to the Patient Access Department.
  • Performs or assists with day-to-day operations of the department as needed.
  • Develops and conducts ongoing department trainings.
  • Manages systems,
  • Takes and maintains monthly manager meeting minutes
  • Assists with the use of Electronic Health Record and helping department resolve problems and improve performance.
  • Weekly travel to regional locations for ongoing training and department support
  • Weekly individual supervisions with the Patient Access Team
  • Orders agency supplies and maintains inventories.
  • Assists with administrative tasks with the VOIP telephone system and agency reminder service.
  • Other duties as assigned.

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